Returns & Exchanges
Your comfort is our priority. If you aren't completely satisfied with your purchase, we offer a hassle-free return process after the initial 30-day adjustment period.
Return Process
- 1.Initiate Request
Contact our support team via email or phone to start your return or exchange request.
- 2.Verification
Provide proof of purchase and photos of the product condition as requested by our team.
- 3.Pickup or Donation
For mattresses, we will coordinate a local charity pickup. For smaller items, we will provide a prepaid return label.
- 4.Refund Processing
Once the pickup is confirmed or the item is received at our warehouse, your refund will be processed back to your original payment method within 5-10 business days.